Ramkay-Design

FAQ's


1. Q. What are the documents required for vehicle registration?

A)   In case you are a customer paying full cash :

1.    4 Nos. of passport size photographs (5 Nos. of Photos in case of Affidavit)
2.    Duly filled up and signed Form 20
3.    Proof of Residence  (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)

B)   In case you are a customer availing Hire Purchase:

1.    5 Nos. of passport size photographs (6 Nos. of photos in case of affidavit)
2.    2 Copies of Duly filled up and signed Form 20 by customer & Financier
3.    Proof of Residence (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)

 

2. Q. What are the documents required for availing Hire Purchase?

The following documents are required for availing Hire Purchase:
1.   ID proof (Ex. Driving License or PAN card or Passport or Voter’s ID)
2.    Bank statement for last 3 Months
3.    Proof of Income
4.    Post dated cheques / ECS mandate
5.    Proof of Residence  (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)

 

3. Q. What are the documents required for Exchanging my old 2 Wheeler?

The following documents are required to complete Exchange transactions:
1.    Form 29
2.    Form 30
3.    Form 35 & NOC from HP Company (In case HP endorsement is yet to be cancelled in the R C of Your old vehicle)
4.    Registration Certificate/Smart card
5.    Valid vehicle Insurance

 

4. Q. What do you mean by mandatory accessories?

For the purpose of registering your new 2- Wheeler at the RTO,  certain accessories are to be mandatorily fitted on your bike,  as stipulated by the Motor Vehicles Act.
The following are Mandatory accessories:
1.    Rear view mirror
2.    Number plates
3.    Sari guard
4.    Crash guard

 

5. Q. Are accessories purchased from you covered by warranty?

A.  Accessories purchased from Ramkay is provided with a warranty cover for a 6 month duration.

 

6. Q. While purchasing my new vehicle from your dealership, do I have the option of selecting my bike?

A. Ramkay is the largest dealer for TVS M nationally and has the largest stock and widest range of all models and colors.  Our customers are welcome to    personally select the vehicle of their choice from this extensive range.

 

7. Q. Would you give delivery of my new vehicle at my door step?

A. Ramkay would be happy to arrange delivery of your new vehicle at your door step on the date and time of your convenience at no extra charge.

8. Q. Can Ramkay assist me in renewal of insurance for my vehicle?

A. Ramkay would be happy to assist customers with renewal of insurance for their vehicles.  Renewal of insurance can be done without production of vehicle for physical verification if the earlier insurance is yet to expire.  The vehicle has to be produced for physical verification by the insurance company in case the insurance has already expired.

 

9. Q. Can Ramkay assist me in HP cancellation at the end of the tenure after completion of payment of all EMIs?

A. Ramkay would be happy to assist customers with cancellation of HP endorsement in the RC, after completion of payment of all dues to HP company.  Customers would have to pay the requisite charges to the RTO for cancellation.  There will be no service charges from our side.

 

10.Q. Can Ramkay assist me, a physically challenged person, to convert my TVS 2 Wheeler to a 3 Wheeler?

A. Ramkay would be happy to assist physically challenged customers in getting their TVS 2 Wheeler converted to a 3 Wheeler.

 

11.Q. Does Ramkay offer test trials of new vehicles to customers?

A. Ramkay offers both free test rides to all customers, as well as free test trials of new vehicles.  Test trials are basically test rides for an extended period.  The customer is welcome to take the new vehicle home and try it out extensively for a day or two,  in order to help  the customer make an informed decision.

 

12.Q. I intend buying a TVS 2 Wheeler, but I am busy right now and cannot come to the showroom.  Can Ramkay assist me with the purchase?

A. Ramkay would be happy to assist busy customers by offering test ride, completing all booking, registration, hire purchase formalities and delivering the vehicle at the door step of the customer.

 

13.Q. Can I use my credit card for purchasing a vehicle?

A. Ramkay accepts VISA & Master cards towards payment for TVS 2 Wheelers either as down payment for hire purchase or as full payment towards the vehicle.  Service charge of 1.5 % would be levied.

 

14.Q. Can I purchase a TVS 2 Wheeler by exchanging my old 2 Wheeler?

A. Ramkay has an exchange program throughout the year and accepts any brand, make, condition of 2 Wheeler in exchange for a new TVS 2 Wheeler.

 

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